Privacy Policy

Last updated: February 9, 2026

This Privacy Policy describes how Orvalino ("we," "us," or "our"), operating the website ca.orvalino.com, collects, uses, and discloses your information when you use our website and services. The data controller is Orvalino, 255 Av. Van Horne, Montréal, QC H2T 2J2, Canada.

Information We Collect

Personal Information

When using our services, we may collect the following types of personal information:

• Name and contact details
• Email address
• Phone number
• Shipping and billing addresses
• Measurements and fitting information
• Purchase history

Usage Information

We automatically collect certain information about your device when you visit our website, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

• Process and fulfill your orders
• Provide customer support
• Send order updates and notifications
• Communicate about promotions and new products
• Improve our website and services
• Maintain accurate fitting records
• Prevent fraud and enhance security

Information Sharing

We may share your information with:

• Payment processors to complete transactions
• Shipping partners to deliver orders
• Service providers who assist our operations
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: