Payment Policy

Last updated: February 9, 2026

Accepted Payment Methods

At Orvalino, we offer secure payment options to ensure a convenient shopping experience:

• Credit Cards (Visa, MasterCard, American Express)
• PayPal
• Debit Cards
• Bank Transfer (for custom orders)

PayPal Payments

When choosing PayPal as your payment method:

• You will be redirected to the secure PayPal payment page
• Log in with your PayPal credentials to confirm payment
• Non-PayPal account holders can pay with credit/debit cards through PayPal's secure gateway
• Orders will be shipped to the address registered with PayPal unless specified otherwise

Credit Card Payments

For credit card transactions:

• All major credit cards are accepted
• Transactions are processed through secure payment gateways
• Card information is encrypted using industry-standard protocols
• We do not store credit card details

Currency and Pricing

• All prices are in Canadian Dollars (CAD)
• Currency conversion rates are determined by your payment provider
• Prices include applicable Canadian taxes
• Additional duties or taxes may apply for international orders

Custom Orders

For custom tailoring and special orders:

• 50% deposit required to initiate the order
• Balance payment due before final delivery
• Deposits are non-refundable for customized items
• Payment plans available for orders over $2,000

Payment Security

We maintain strict security measures:

• SSL encryption for all transactions
• PCI DSS compliant payment processing
• Regular security audits and updates
• Fraud prevention systems

Order Processing

• Orders are processed only after payment confirmation
• Payment verification may take up to 24 hours
• Order confirmation will be sent via email
• Processing times vary by product type and availability

Refunds

Refunds are processed in accordance with our Returns Policy. Approved refunds are credited to the original payment method within the timeframes stated there.

Payment Issues

If you experience any payment-related issues:

• Contact our customer service team immediately
• Provide your order number and transaction details
• Alternative payment arrangements can be discussed
• Resolution typically within 1-2 business days

Changes to Payment Policy

We reserve the right to modify this Payment Policy at any time. Changes will be effective immediately upon posting to our website.

Contact Us

For questions about payments or transactions, please contact us: